Product Overview
Customers Served
Categories
Company Info
Company Socials
Pricing
Vendor’s Notes
Use Cases
Customers use the healow suite of products to effectively communicate and engage with patients during the previsit and post-visit experience. This can be checking in for an appointment, dictating the appointment, collecting payment, answering questions about upcoming appointments, and much more.
Core Differentiators
healow® — health and online wellness — is a comprehensive platform offering a full range of Patient Engagement and workflow optimization solutions for practices, patients, and payers. The healow family of apps, along with healow Open Access® for online booking, contactless healow CHECK-IN™, and the in-office healow Kiosk streamline the previsit process. healow Telehealth Solutions facilitates HIPAA-compliant remote medical visits and allows providers to conduct group education and individual check-in visits.
healow Genie is an AI-powered contact center solution for strengthening patient engagement, reducing staff burdens, and lowering costs. It routes patients' calls, answers questions, lets them manage appointments, and more. Genie also generates outbound calls for targeted outreach, fields after-hours calls, and uses no-show prediction to estimate which appointments might not be kept.