healow Logo
healow
Claimed

healow

Healow is a patient engagement platform offering online appointment booking, telehealth visits, and secure messaging between patients and healthcare providers. It supports eCheck-In, appointment reminders, health records access, and bill payments, integrating with the EHR to streamline patient-provider interactions.

Overview
Customers
Integrations

Product Overview

Security and Compliance Certifications: HITRUST CSF, HIPAA, PCI DSS
Healow is a patient engagement platform offering online appointment booking, telehealth visits, and secure messaging between patients and healthcare providers. It supports eCheck-In, appointment reminders, health records access, and bill payments, integrating with the EHR to streamline patient-provider interactions. The platform is accessible via a mobile app or web portal, enhancing access to care and health management for patients.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Health Plan
Life Sciences
Employers

Categories

Company Info

HQ Location
Westborough, Massachusetts
Founded
Not available
Headcount
51-200
Total Funding
Not available
Latest Round
Not available
Latest Round
Not available

Company Socials

Pricing

Starting at Depending on products activated

Vendor’s Notes

Use Cases

Customers use the healow suite of products to effectively communicate and engage with patients during the previsit and post-visit experience. This can be checking in for an appointment, dictating the appointment, collecting payment, answering questions about upcoming appointments, and much more.

Core Differentiators

healow® — health and online wellness — is a comprehensive platform offering a full range of Patient Engagement and workflow optimization solutions for practices, patients, and payers. The healow family of apps, along with healow Open Access® for online booking, contactless healow CHECK-IN™, and the in-office healow Kiosk streamline the previsit process. healow Telehealth Solutions facilitates HIPAA-compliant remote medical visits and allows providers to conduct group education and individual check-in visits.

healow Genie is an AI-powered contact center solution for strengthening patient engagement, reducing staff burdens, and lowering costs. It routes patients' calls, answers questions, lets them manage appointments, and more. Genie also generates outbound calls for targeted outreach, fields after-hours calls, and uses no-show prediction to estimate which appointments might not be kept.

Demos

Customers

2
Verified customers
Type
100%
0
1
2
Hospitals / Health System (2)
Showcased Customers
See all (2)
Vibrant Health
Type: Hospitals / Health System
Eviva Medical Center
Type: Hospitals / Health System

Integrations

See all (1)
eClinicalWorks EHR seamlessly integrates with the patient engagement product suite of healow.

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