Product Usage: Heidi Health is used to record patient consultations along with creating summary emails detailing treatment plans; the software is employed during acute care visits, yearly physicals, mental health assessments, and phone consultations.

Strengths: Heidi Health demonstrates a high degree of accuracy in capturing medical details, ability to differentiate between medical and casual conversation, personalizes to individual’s writing style, and includes features like AI bar for quick searches and document creation.

Weaknesses: The software lacks direct integration with EHR systems, spells certain medications incorrectly, and occasionally experiences system glitches during the transcription process.

Overall Judgment: Despite some minor weaknesses, the tool is considered a valuable asset to the practice, given its primary strength of significantly reducing the administrative burden, thereby effectively giving back time to the physicians.