Luma
Claimed
Luma
Luma is a patient communications platform with features including patient self-scheduling, automated reminders, SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.
Customers
20
Verified customers
4.1
Median usage (years)
Type
0
5
10
15
20
Hospitals / Health System (17)
Specialty Practice (2)
Specialty
0
1
2
3
Orthopedics (3)
Provider Headcount
0
1
2
3
4
501-2000 (4)
2001-5000 (1)
5001+ (3)
20
Showcased Customers
Tribe 513 fills newly opened appointment slots with SmartWaitlist, and retains patients over time with tailored follow-up appointment reminder workflows.
OrthoNebraska boosts their online reputation with smart feedback requests, and improves staff experience with an integrated communication hub
Houston ENT minimizes no-shows by prioritizing a seamless patient experience with self-scheduling options and more
Ryan Health uses Luma to communicate with patients in 35+ languages
Maury Regional Health leverages Luma solutions to minimize no-shows with simplified scheduling changes, actionable reminders, and more.
Kelsey-Seybold uses Luma to improve patient experience, providing automated and personalized outreach in multiple languages to engage and retain patients.
Franciscan Health uses Luma for tailored patient outreach cadences, actionable appointment reminders, and more.
Seaview Orthopedics uses Luma to streamline intake with digital check-in and bi-directional data integration with patient forms, and more.
Banner Health uses Luma to receive patient-initiated SMS text messaging, conduct automated referral outreach, streamline check-in with mobile, digital workflows, and more.
UAMS uses Luma to provide an AI voice interface for customer service, minimize no-show rates with actionable reminders and rescheduling workflows, and more.
Montefiore is using Luma to increase referral conversions, quickly broadcast messages to large patient panels, automate no-show follow-up with rescheduling workflows, and more.