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Luma
Claimed

Luma

Luma is a patient communications platform with features including patient self-scheduling, automated reminders, SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.

Overview
Customers
Integrations

Product Overview

Security and Compliance Certifications: SOC 2 Type 2, HITRUST R2, ISO 27001
Luma is a patient communications platform with features including patient self-scheduling, automated reminders, caller deflection and SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Life Sciences

Categories

Company Info

HQ Location
San Mateo, California
Founded
2015
Headcount
51-200
Total Funding
$146M
Latest Round
Series C
Latest Round
12/23/2021

Company Socials

Vendor’s Notes

Use Cases

Customers use Luma Health's platform to: minimize no-shows, improve provider utilization, improve referral conversion rates, and automate manual processes that slow down practice staff.

Core Differentiators

Many vendors offer communication and engagement tools that influence specific aspects of the patient journey or provider workflow. Luma Health’s platform offers multi-channel solutions that touch both. From patient acquisition to retention and everything in between, Luma solutions automate and connect patient access, intake, and communications to streamline all aspects of care. Our ability to customize a breadth of solutions, and depth of integration across EHRs, is what sets us apart.

Demos

Customers

20
Verified customers
4.2
Median usage (years)
Type
89%
11%
0
5
10
15
20
Hospitals / Health System (17)
Specialty Practice (2)
Specialty
100%
0
1
2
3
Orthopedics (3)
Provider Headcount
50%
13%
38%
0
1
2
3
4
501-2000 (4)
2001-5000 (1)
5001+ (3)
Showcased Customers
See all (20)
Mile Bluff Medical Center
Type: Hospitals / Health System
Cook County Health
Type: Hospitals / Health System
Sun River Health
Type: Hospitals / Health System
Headcount: 501-2000
Gastro Health
Type: Hospitals / Health System

Integrations

See all (16)

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