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OneSignal

OneSignal

OneSignal is a HIPAA-compliant customer engagement platform offering messaging services like mobile and web push notifications, in-app messaging, and email

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Reviews (1)

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5/5
21 min readReviewed on: 06/22/2023
Reviewer
Title: Head of Product
Organization Type: Virtual-First Provider
Specialty: Metabolic Health
Summary
  • Product Usage: The reviewer uses OneSignal to enable their operations team to build custom flows for email campaigns and provide consolidated reporting for SMS and email.

  • Strengths: OneSignals strengths lie in its Journeys feature and analytics, allowing for custom flows with event triggers and providing comprehensive and easy-to-read analytical data.

  • Weaknesses: Current weaknesses consist of a bug in OneSignals SMS SDK, causing issues in setting up user journeys for SMS.

  • Overall Judgment: Despite the bug issue, the likelihood of continuing to use OneSignal in the next 18-24 months is very high due to its comprehensive features and ability to handle scalability.

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