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SoundHound Amelia

SoundHound's Amelia is a voice AI solution integrated with Epic to provide personalized self-service for healthcare systems. The AI agent, named Emily, is used by MUSC Health to handle patient interactions, including appointment management and answering non-clinical queries, available 24/7.

Overview
Customers
Integrations

Customers

1
Verified customers
0.4
Median usage (years)
Type
100%
0
1
Hospitals / Health System (1)
Provider Headcount
100%
0
1
5001+ (1)
1
Showcased Customers
MUSC Health
Customer Since: Q3 2024
Type: Hospitals / Health System
Headcount: 5001+
he South Carolina academic medical center is leveraging the voice AI vendor’s conversational chat agent for patient self-service use cases