SoundHound Amelia is an unclaimed profile.
If you work at SoundHound, sign up or log in to claim the profile today.
SoundHound Logo
SoundHound

SoundHound Amelia

SoundHound's Amelia is a voice AI solution integrated with Epic to provide personalized self-service for healthcare systems. The AI agent, named Emily, is used by MUSC Health to handle patient interactions, including appointment management and answering non-clinical queries, available 24/7.

Overview
Customers
Integrations

Product Overview

Security and Compliance Certifications: HIPAA
SoundHound's Amelia is a voice AI solution integrated with Epic to provide personalized self-service for healthcare systems. The AI agent, named Emily, is used by MUSC Health to handle patient interactions, including appointment management and answering non-clinical queries, available 24/7.

Customers Served

Hospital / Health System

Categories

Company Info

HQ Location
Santa Clara, California
Founded
2005
Headcount
201-500
Total Funding
$451M
Latest Round
Post-IPO Debt
Latest Round
04/17/2023

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Customers

1
Verified customers
0.4
Median usage (years)
Type
100%
0
1
Hospitals / Health System (1)
Provider Headcount
100%
0
1
5001+ (1)
Showcased Customers
See all (1)
MUSC Health
Customer Since: Q3 2024
Type: Hospitals / Health System
Headcount: 5001+
he South Carolina academic medical center is leveraging the voice AI vendor’s conversational chat agent for patient self-service use cases

Integrations

See all (1)

Similar Products

Assort Health logo
Assort Health
Claimed

Assort Health

Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Hospital / Health System, Ambulatory Practice
Product Overview
1 Reviews
Assort Health is a patient-facing AI call center for scheduling appointments and appointment reminders, with integrations into EHRs like Epic and Cerner.
ActiumHealth logo
ActiumHealth
Claimed

ActiumHealth

Company Info
Founded: 2014
Headcount: 51-200
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Bland AI logo
Bland AI
Claimed

Bland AI

Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.