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SoundHound
SoundHound Amelia
SoundHound's Amelia is a voice AI solution integrated with Epic to provide personalized self-service for healthcare systems. The AI agent, named Emily, is used by MUSC Health to handle patient interactions, including appointment management and answering non-clinical queries, available 24/7.
Product Overview
Security and Compliance Certifications: HIPAA
SoundHound's Amelia is a voice AI solution integrated with Epic to provide personalized self-service for healthcare systems. The AI agent, named Emily, is used by MUSC Health to handle patient interactions, including appointment management and answering non-clinical queries, available 24/7.
Customers Served
Categories
Company Info
HQ Location
Santa Clara, California
Founded
2005
Headcount
201-500
Total Funding
$451M
Latest Round
Post-IPO Debt
Latest Round
04/17/2023
Company Socials
Customers
1
Verified customers
0.4
Median usage (years)
Type
0
1
Hospitals / Health System (1)
Provider Headcount
0
1
5001+ (1)
Showcased Customers
See all (1)he South Carolina academic medical center is leveraging the voice AI vendor’s conversational chat agent for patient self-service use cases
Integrations
See all (1)Assort Health
Claimed
Assort Health
Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Hospital / Health System, Ambulatory Practice
Product Overview
1 ReviewsAssort Health is a patient-facing AI call center for scheduling appointments and appointment reminders, with integrations into EHRs like Epic and Cerner.
Other Categories
ActiumHealth
Claimed
ActiumHealth
Company Info
Founded: 2014
Headcount: 51-200
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Bland AI
Claimed
Bland AI
Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.