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Customers
8
Verified customers
Type
0
1
Community Health Center (1)
Hospitals / Health System (1)
Primary Care Clinic (1)
Virtual-First Provider (1)
Specialty
0
1
2
Metabolic Health (2)
Primary Care (2)
Behavioral Health (1)
Women's Health (1)
Provider Headcount
0
1
1-100 (1)
501-2000 (1)
2001-5000 (1)
7
Showcased Customers
Integra Managed Care leverages Talkdesk Quality Management to enhance its healthcare workforce's performance, offering supervisors insights into staff interactions through call metrics analysis and recordings.
Virtuagym replaced its legacy, on-premise system with Talkdesk’s virtual call center solution to manage growing call volume.
Mochi Health uses Talkdesk to enable efficient call handling and seamless escalations to ensure patient inquiries are resolved in the first call.
Memorial Healthcare System implemented Talkdesk to consolidate 12 separate on-premise contact centers into a unified Patient Access Center, aiming to improve the caller experience through automation, enhanced caller identification, and seamless integration with Epic EHR.
Medfar used Talkdesk to transition all of its healthcare call center agents to work-from-home (WFH) amid the COVID-19 pandemic.
Force Therapeutics uses Talkdesk to automate patient communications.
Carbon Health uses Talkdesk to enhance their call response rates and efficiency through automation and AI.