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Tray.io

Tray.io

Tray.io is a HIPAA-compliant low-code platform for healthcare technology integration and automation, enabling rapid connection and automation of patient, billing, staff, and other data systems.

Product Overview

Tray.io is a HIPAA-compliant low-code platform for healthcare technology integration and automation, enabling rapid connection and automation of patient, billing, staff, and other data systems. It supports connectivity to apps, databases, and APIs, facilitating integration of EHR systems, patient portals, and practice management software, while offering tools for automation of patient scheduling and staff onboarding.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System

Company Info

Founded
2012
Headcount
201-500
Total Funding
$149.1M
Latest Round
Series C
Latest Round
10/27/2022

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Reviews

Tray.io Transcript
View Product Page

4.5/5
27 min readReviewed on: 08/22/2023
Reviewer
Title: Product Consultant
Organization Type: Virtual-First Provider
Specialty: Metabolic Health, Cardiology
Summary
  • Product Usage: The reviewer used Tray.io primarily for automation of various functions, including importing leads into a CRM system, sending daily reminders and alerts to patients, managing events from different parts of the organization, and tracking data for analytics.

  • Strengths: Tray.io is incredibly flexible, reliable and adjustable to different scales of operation. It has excellent error handling and debugging capabilities, and allows ease of replay for failed tasks. Trays delivery is precise and as configured.

  • Weaknesses: Tray.ios user interface is sometimes unresponsive. Despite a large number of default connectors, the platform sometimes lacks specific functionalities and up-to-date built-in integrations. It can also hit API limits, causing issues, especially with Google Sheets and event-based triggers.

  • Overall Judgment: Tray.io is highly recommended for tech-enabled early-stage companies needing a solution for time-consuming manual processes. Even though initially expensive, Tray.io pays for itself in terms of time saving within a few months. However, users need to navigate some complexities and complications, particularly relating to APIs.

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