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Awell
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Awell

Awell is a low-code and no-code platform that enables the design and management of clinical workflows within EHRs, automating routine administrative tasks to improve patient care coordination.

Product Overview

Security Certifications: SOC 2 Type 2, HIPAA, GDPR, ISO 27001
Awell is a low-code and no-code platform that allows healthcare providers to design and implement customized clinical workflows and patient care paths through an integration with the EHR. Key capabilities of Awell include the creation, operation, and optimization of care flows, aiming to improve patient outcomes and operational efficiency in healthcare settings.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Health Plan

Company Info

Founded
2017
Headcount
11-50
Total Funding
$7.4M
Latest Round
Seed
Latest Round
09/19/2023

Company Socials

Quick Take

Pricing

Starting at $30K
Tiered for patient volume. Startup programs available. Clear quotes provided based on scoping.

Use Cases

Customers use Awell for-

Patient onboarding: Automatically send pre-consultation questionnaires based on consultation dates.

Automated charting: Send notes to Medplum from forms filled by patients or care team members.

Automated communication: Trigger messages via Medplum, like reminders for consultation dates and medication lists.

Follow-up automation: Ensure no patient is left behind with scheduled follow-ups.

Task coordination: Streamline tasks for care team members, improving efficiency.

Core Differentiators

Awell is an API-first low-code platform that empowers your clinical teams to design, operate and continuously improve your care flows with minimal engineering lift.

Seamlessly integrating with EHRs like Medplum, Elation, Healthie, Athena and homegrown systems - Awell's orchestration engine opens limitless possibilities for automating, standardizing, and coordinating care.

Demos

Reviews

Awell Transcript
View Product Page

4/5
19 min readReviewed on: 09/22/2023
Reviewer
Title: Head of Product
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
  • Product Usage: Awell is used to automate sending assessments and reminders, lock patient-reported outcome forms post-completion, automate task triggers for both patients and providers, and for logging certain metrics.

  • Strengths: Awell is versatile, user-friendly, boasts of excellent customer support, and is considered cost-effective.

  • Weaknesses: Product weaknesses include limited out-of-the-box integrations that require custom webhook handlers for certain functions, and there are occasional bugs being ironed out. However, Awell’s integrations seem to be improving over time.

  • Overall Judgment: Despite its minor faults, Awell is deemed a satisfactory and cost-effective solution beneficial to a smaller startup with budget constraints.

Customers

6
Verified customers
Type
60%
20%
20%
0
1
2
3
Virtual-First Provider (3)
Ambulatory Surgery Center (1)
Hospitals / Health System (1)
Specialty
50%
25%
25%
0
1
2
Behavioral Health (2)
Orthopedics (1)
Pulmonology (1)
Showcased Customers
Maria Middelares General Hospital
Type: Hospitals / Health System
AZ Maria Middelares increased pain center capacity by 50% through Awell's digital pathways.
Mindler UK
Type: Virtual-First Provider
Specialty: Behavioral Health
Increased mental health support efficiency by 80% with Awell's low-code care flows.
Better Health
Reduced engineering efforts on care flow development by 66% using Awell.

Integrations