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Tellescope
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Tellescope

Tellescope is a HIPAA-compliant platform offering integrated patient relationship management, including communication tools and healthcare CRM features for digital health providers.

Product Overview

Tellescope serves as a HIPAA-compliant digital health platform, combining CRM capabilities with patient management, including multi-channel communication, care coordination, and progress tracking. It integrates with a variety of healthcare tools and provides additional workflow automation for provider organizations.

Customers Served

Digital Health Provider
Ambulatory Practice

Company Info

Founded
2020
Headcount
1-10
Total Funding
$120.0K
Latest Round
Not available
Latest Round
01/04/2022

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Quick Take

Pricing

Per-contact pricing. For additional details, contact Tellescope.

Use Cases

Tellescope serves both digital and in-person healthcare businesses, primarily those who focus on VBC, care coordination, or care management. Customers span diverse fields like mental health, MSK, oncology, women's health, and more; they serve Medicare, Medicaid, commercial, and cash-pay patients.

Core Differentiators

Tellescope enables companies to manage their end-to-end digital patient experience in one place, so that they can support ongoing patient relationships at scale. We unify all patient communication channels, enable your team to seamlessly collaborate, and allow you to automate administrative work.

Demos

Reviews

Tellescope Transcript
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5/5
15 min readReviewed on: 11/20/2023
Reviewer
Title: Director of Clinical Programs
Organization Type: Specialty Practice
Specialty: Orthopedics
Summary
  • Product Usage: Used as the primary platform for clinicians and coordinators, allowing for patient registration, scheduling, visits, and communication entirely through Tellescope, except for clinical note documentation, which is done on Elation.

  • Strengths: Tellescope has an advanced scheduling system that accommodates multiple providers across different states and the open API which permits quick and flexible amendments.

  • Weaknesses: The user interface could be enhanced on both ends (patient-facing and clinician-facing), with an additional need for better onboarding and user guidelines for new functionalities.

  • Overall Judgment: Despite minor shortcomings, the products unique positioning, continuous development, and responsive customer support make it an excellent choice for their needs.

Tellescope Transcript
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4.5/5
10 min readReviewed on: 10/19/2023
Reviewer
Title: Co-founder
Organization Type: Community Health Center
Summary
  • Product Usage: The product is being employed as a CRM to manage, track, and organize interactions with patients, with additional features being custom triggers, automations, analytics capabilities, and a mobile app.

  • Strengths: Flexibility and customization to meet users needs, responsiveness and proactive adjustments are highlighted strengths.

  • Weaknesses: Initial experiences of bugs, although notable improvements have been seen. Additionally, the user interface could use some refinement.

  • Overall Judgment: The reviewer is satisfied, affirming that the choice to use Tellescope was the right decision for their organization, due to its adaptability, customization features, and quick implementation process.

Tellescope Transcript
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4/5
19 min readReviewed on: 09/14/2023
Reviewer
Title: Founder
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
  • Product Usage: Tellescope is used as a main scheduling tool that offers the flexibility of implementing scheduling constraints, secure chat features, and potential addition of video conferencing and customized patient journeys.

  • Strengths: Tellescope offers a secure and HIPAA-compliant platform with flexibility, clear documentation, good support from co-founders, and fast customization of solutions based on specific client requirements.

  • Weaknesses: The products provider setting for availability is non-intuitive and the calendar integration is challenging for providers who want to link a non-HIPAA-compliant external calendar. Occasional minor bugs are encountered.

  • Overall Judgment: Despite minor bugs and the need for additional training for providers, the decision to choose Tellescope is validated by its cost-effectiveness, specific healthcare focus, strong support, and HIPAA compliance.

Customers

9
Verified customers
Type
67%
11%
11%
11%
0
2
4
6
Virtual-First Provider (6)
Community Health Center (1)
Diagnostic Center (1)
Specialty Practice (1)
Specialty
25%
13%
13%
13%
38%
0
1
2
3
Women's Health (2)
Behavioral Health (1)
Geriatric Care (1)
Men's Health (1)
Other (3)
Showcased Customers
Fella Health
Type: Virtual-First Provider
Specialty: Metabolic Health
Fella Health uses Tellescope to consolidate patient communication and tracking into a single platform and automate workflows.
Isaac Health
Type: Virtual-First Provider
Specialty: Geriatric Care, Neurology
Isaac Health uses Tellescope to streamline their care coordinator workflows by integrating task management and patient communications.
Icon Health
Type: Specialty Practice
Specialty: Orthopedics
Ounce of Care
Type: Community Health Center

Integrations

DrChrono Logo
DrChrono
Integration allows for keeping calendars in sync via Tellescope scheduling, as well as sync of patients and tasks.
Healthie Logo
Healthie
Integration allows for keeping calendars in sync via Tellescope scheduling, as well as sync of patients and tasks.
Photon Health Logo
Photon Health
Write prescriptions electronically and keep track of their status within Tellescope.
Square Logo
Square
Collect payments and track status within Tellescope.