Product Overview
Customers Served
Company Info
Quick Take
Pricing
Use Cases
Welkin is ideal for those who treat and manage preventative, follow-up and chronic conditions. This includes a vast number of use cases for those providing longitudinal care including emerging and established care models. Sample of use cases can be found here:
https://welkinhealth.com/solutions/
Core Differentiators
Our commitment to program customization is key: organizations have total control over the nuances of their healthcare program builds. Our API-first platform’s specialty is automating processes, care coordination, scheduling, and security. Create workflows from end-to-end from intake to scheduled check-ins to tracking patient progress. Build in escalations to relevant care team members for patients needing immediate assistance along the way.
Demos
Reviews
Product Usage: Welkin is primarily used for communication between nurses, facilitating referrals, telehealth sessions, and documentation.
Strengths: Welkin is praised for its flexibility and customizability that allows in-house feature development.
Weaknesses: Users are suggesting improvements in the assessment templates’ interactivity and the functionality of the calendar feature.
Overall Judgment: Despite its minor weaknesses, Welkin is greatly appreciated for its effective overall product and features.
Product Usage: Welkin is used primarily for communication between the clinical team and patients, with custom-built features and functionality present to facilitate seamless transitions.
Strengths: The platform’s strengths include its trackability for patients, customizability, robust API, and security permissions which provide a level of control for sensitive data.
Weaknesses: Welkin lacks a functionality to easily switch coverage for users when providers are unavailable and a feature that correctly links conversations to the involved parties’ account in the case of child-parent relationships.
Overall Judgment: Despite a few lacking functionalities, Welkin has been a good fit for the company due to its strengths and the company has appreciated the support and responsiveness to their requests.
Product Usage: Welkin is primarily used for clinical operations and to create complex care plans, as well as e-prescribing.
Strengths: Rapid adoption among clinicians and a high level of configurability are notable strengths of Welkin.
Weaknesses: The inflexible scheduling and messaging issues, oversold integrations, and lackluster onboarding process are notable weaknesses of Welkin.
Overall Judgment: While Welkin has been useful and reliable overall, there are areas for improvement and the reviewer mentions considering another EHR system that might have been a better match.