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Welkin Health
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Welkin Health

Welkin Health is a customizable EHR and care management platform designed for automated care programs, multi-channel communication, and integrations with other EHRs.

Product Overview

Welkin Health provides a customizable EHR and care management platform, focusing on automation and coordination of care. It offers features like API-first design, HIPAA-compliant communication tools (including email, phone, video, SMS/MMS, and in-app chat), and secure patient management.

Customers Served

Digital Health Provider
Ambulatory Practice

Company Info

Founded
2013
Headcount
11-50
Total Funding
$29.5M
Latest Round
Series B
Latest Round
06/29/2019

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Quick Take

Pricing

Starting at $299 plus implementation fee
$299/user/month. Unlimited patient volume and communication.

Use Cases

Welkin is ideal for those who treat and manage preventative, follow-up and chronic conditions. This includes a vast number of use cases for those providing longitudinal care including emerging and established care models. Sample of use cases can be found here:

https://welkinhealth.com/solutions/

Core Differentiators

Our commitment to program customization is key: organizations have total control over the nuances of their healthcare program builds. Our API-first platform’s specialty is automating processes, care coordination, scheduling, and security. Create workflows from end-to-end from intake to scheduled check-ins to tracking patient progress. Build in escalations to relevant care team members for patients needing immediate assistance along the way.

Demos

Reviews

Welkin Health Transcript
View Product Page

5/5
9 min readReviewed on: 10/04/2023
Reviewer
Title: Operations Lead
Organization Type: Specialty Practice
Summary
  • Product Usage: Welkin is primarily used for communication between nurses, facilitating referrals, telehealth sessions, and documentation.

  • Strengths: Welkin is praised for its flexibility and customizability that allows in-house feature development.

  • Weaknesses: Users are suggesting improvements in the assessment templates interactivity and the functionality of the calendar feature.

  • Overall Judgment: Despite its minor weaknesses, Welkin is greatly appreciated for its effective overall product and features.

Other Products Considered

Welkin Health Transcript
View Product Page

4.5/5
17 min readReviewed on: 09/22/2023
Reviewer
Title: Product & Data Analytics Manager
Organization Type: Virtual-First Provider
Specialty: Primary Care
Summary
  • Product Usage: Welkin is used primarily for communication between the clinical team and patients, with custom-built features and functionality present to facilitate seamless transitions.

  • Strengths: The platforms strengths include its trackability for patients, customizability, robust API, and security permissions which provide a level of control for sensitive data.

  • Weaknesses: Welkin lacks a functionality to easily switch coverage for users when providers are unavailable and a feature that correctly links conversations to the involved parties account in the case of child-parent relationships.

  • Overall Judgment: Despite a few lacking functionalities, Welkin has been a good fit for the company due to its strengths and the company has appreciated the support and responsiveness to their requests.

Other Products Considered

Welkin Health Transcript
View Product Page

3.5/5
13 min readReviewed on: 08/24/2023
Reviewer
Title: Product Manager
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
  • Product Usage: Welkin is primarily used for clinical operations and to create complex care plans, as well as e-prescribing.

  • Strengths: Rapid adoption among clinicians and a high level of configurability are notable strengths of Welkin.

  • Weaknesses: The inflexible scheduling and messaging issues, oversold integrations, and lackluster onboarding process are notable weaknesses of Welkin.

  • Overall Judgment: While Welkin has been useful and reliable overall, there are areas for improvement and the reviewer mentions considering another EHR system that might have been a better match.

Other Products Considered

Customers

10
Verified customers
Type
67%
33%
0
1
2
3
4
Virtual-First Provider (4)
Specialty Practice (2)
Specialty
33%
17%
17%
17%
17%
0
1
2
Behavioral Health (2)
Metabolic Health (1)
Orthopedics (1)
Pediatrics (1)
Primary Care (1)
Provider Headcount
100%
0
1
1-100 (1)
Showcased Customers
Upswing Health
Type: Virtual-First Provider
Specialty: Orthopedics
Axonics Therapy
Cofertility
Nalu Medical

Integrations

Acuity Scheduling Logo
Acuity Scheduling
Acuity integration provides a self-scheduling feature that can integrate into your website.
Candid Health Logo
Candid Health
Centralize and automate the entire RCM & billing process with Candid Health.
DocuSign Logo
DocuSign
Integrate your Docusign HIPAA Provider Account for secure document e-signing.
DrFirst RCopia Logo
DrFirst RCopia
View Documentation
Integration supports prescribing medications and medication maintenance, as well as problem and Allergy List management.