Clearstep provides AI-driven digital solutions to enhance patient navigation and engagement within healthcare systems. Their offerings include a virtual triage tool that allows patients to assess symptoms and receive guidance on appropriate care options, a patient services chatbot that automates routine administrative tasks such as prescription support and appointment scheduling, and clinical journey tools that streamline post-discharge monitoring and communications. These tools aim to improve patient access to care, reduce administrative burdens on healthcare providers, and optimize care team efficiency.

Elaborate is a clinical intelligence platform designed to reduce physician burnout by automating and managing in-basket tasks within EHRs by processing patient health data to automate workflows related to results, referrals, and visit preparation. This tool is aimed at large health systems, academic medical centers, and multi-specialty groups to enhance compliance, decrease the administrative burden on clinicians, and improve patient communication.

Luma is a patient communications platform with features including patient self-scheduling, automated reminders, caller deflection and SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.