Nuance DAX

Documentation is essential to delivering high-quality care but can result in a heavy burden on physicians and serve as a distraction from their patient interactions. Tampa General Hospital (TGH) is turning to artificial intelligence (AI) solutions to reduce the bureaucracy and elevate the patient experience.

Intermountain Health's enterprise-wide implementation of DAX Copilot is part of a comprehensive approach to address the urgent challenges facing all U.S. health systems, including clinician burnout, staff shortages and operational complexity. It's also aimed at expanding access to care in communities across the seven U.S. states served by Intermountain Health.

Physicians using DAX Copilot at Northwestern Medicine have improved patient access, seeing an additional 11.3 patients per month on average, and enhanced physician satisfaction by reducing time spent on administrative tasks. Additionally, the use of DAX Copilot has led to better financial outcomes through accurate clinical documentation, improved retention, and increased revenue from higher service levels and additional services.

Atrium Health deployed Nuance DAX, significantly reducing administrative workload for clinicians and improving the documentation experience for almost 85% of physicians, allowing more time for patient care.

Stanford Health Care is deploying DAX across its enterprise to minimize administrative tasks contributing to physician burnout and enhance patient care. This implementation allows clinicians to spend more time with patients and less on documentation by automatically creating clinical summaries during patient visits, with preliminary surveys indicating a high ease of use and significant time savings for clinical notetaking.

Fisher-Titus Medical Center implemented DAX to alleviate the administrative burden of clinical documentation on clinicians, leading to significant improvements in efficiency and job satisfaction. The integration saves clinicians 1-2 hours per day on documentation, improves both the patient-provider experience and the quality of documentation, and has resulted in over $500K in savings on physician recruitment.

Physicians are able to be more present with patients and more efficient by using DAX, which removes the need to type during a consultation and saves time on patient notes. DAX has reduced physician burnout by improving physicians’ RVU numbers.

DAX reduces the time spent on clinical notes after hours.

DAX eases the creation of clinical documentation, allowing providers to focus on patient interactions during visits.

DAX allows clinicians to have a record of every visit without the need for a scribe. Clinicians are able to improve patient care while increasing their patient volume.

WellSpan Health clinicians use DAX in over 60% of patient encounters, which enables them to see an additional nine patients each month, effectively covering the system's cost while also securing a 25% return on investment. The technology mitigates physician burnout by reducing stress and cognitive load while enhancing the patient experience by ensuring physicians are more focused, personable, and engaged during care interactions.

UMHW leverages DAX to significantly reduce clinician burnout. By integrating DAX, clinicians at UMHW are able to see an additional 12 patients per month. Improved operational efficiency and substantial financial benefits cover the costs of DAX and generate an additional 80% return on investment.

Valley View Hospital is able to see more patients per day and has grown its practice after DAX reduced the time spent on documenting visits.