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Nuance

Nuance DAX

Nuance DAX is an ambient clinical intelligence solution that automatically documents patient encounters and is integrated with EHR systems.

Product Overview

Security and Compliance Certifications: HIPAA
Nuance DAX is an ambient clinical intelligence solution that automatically documents patient encounters and is integrated with EHR systems.

Customers Served

Ambulatory Practice
Hospital / Health System

Categories

Company Info

HQ Location
Burlington, Massachusetts
Founded
1992
Headcount
5001-10000
Total Funding
Not available
Latest Round
Post-IPO Equity
Latest Round
08/01/1999

Company Socials

Demos

Reviews

See all (2)

View Product Page

3.5/5
12 min readReviewed on: 01/22/2024
Reviewer
Title: Physician
Organization Type: Hospitals / Health System
Summary
  • Product Usage: User employs DAX for documentation during both well-child and acute care visits, reporting a tremendous reduction in charting time and increased patient interaction.

  • Strengths: DAXs strongest features include improved patient engagement, significant reduction in charting time, and an impressive AI note-taking technology which can organize notes appropriately even when the conversation is not linear.

  • Weaknesses: Areas of weakness include errors in accuracy of the captured content, occasional connectivity issues, and a delay in the finalization and delivery of notes.

  • Overall Judgment: Despite the identified issues, the user considers the adoption of DAX a right choice that has positively transformed their practice, allowing for patient-focused care and efficient administrative tasks.

Other Products Considered

View Product Page

5/5
10 min readReviewed on: 11/03/2023
Reviewer
Title: Founder & CEO
Organization Type: Primary Care Clinic
Specialty: Primary Care
Summary
  • Product Usage: The product, Nuance DAX, is used as an AI scribing tool for medical visits, capturing detailed patient and visit information and transcribing them into medical records.

  • Strengths: The product delivers high-quality, detailed and organized notes, improves on patient-provider interaction, and seamlessly integrates with existing EMR systems.

  • Weaknesses: The turnaround time for the full service offering is within 24 hours, which is not ideal for providers who prefer to close notes at days end and its costlier than some competitors.

  • Overall Judgment: Despite some drawbacks such as cost and turnaround time, the product is considered valuable and effective, with the recommendation being in favor of using DAX, especially the DAX Express version.

Customers

15
Verified customers
0.6
Median usage (years)
Type
87%
7%
7%
0
5
10
15
Hospitals / Health System (13)
Primary Care Clinic (1)
Specialty Practice (1)
Specialty
100%
0
1
Primary Care (1)
Provider Headcount
18%
18%
9%
55%
0
2
4
6
1-100 (2)
501-2000 (2)
2001-5000 (1)
5001+ (6)
Showcased Customers
See all (13)
Tampa General
Customer Since: Q2 2024
Type: Hospitals / Health System
Headcount: 2001-5000
Documentation is essential to delivering high-quality care but can result in a heavy burden on physicians and serve as a distraction from their patient interactions. Tampa General Hospital (TGH) is turning to artificial intelligence (AI) solutions to reduce the bureaucracy and elevate the patient experience.
Intermountain Healthcare
Customer Since: Q2 2024
Type: Hospitals / Health System
Headcount: 5001+
Intermountain Health's enterprise-wide implementation of DAX Copilot is part of a comprehensive approach to address the urgent challenges facing all U.S. health systems, including clinician burnout, staff shortages and operational complexity. It's also aimed at expanding access to care in communities across the seven U.S. states served by Intermountain Health.
Northwestern Medicine
Customer Since: Q3 2024
Type: Hospitals / Health System
Headcount: 5001+
Physicians using DAX Copilot at Northwestern Medicine have improved patient access, seeing an additional 11.3 patients per month on average, and enhanced physician satisfaction by reducing time spent on administrative tasks. Additionally, the use of DAX Copilot has led to better financial outcomes through accurate clinical documentation, improved retention, and increased revenue from higher service levels and additional services.
Atrium Health
Customer Since: Q3 2024
Type: Hospitals / Health System
Atrium Health deployed Nuance DAX, significantly reducing administrative workload for clinicians and improving the documentation experience for almost 85% of physicians, allowing more time for patient care.

Integrations

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