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Reflex AI

Reflex AI

ReflexAI provides AI-powered tools for contact centers, offering advanced training simulations and automated quality assurance (QA). The platform’s AI-driven roleplays help teams prepare for complex conversations, such as crisis intervention, while the QA system analyzes interactions to provide feedback and performance insights.

Overview

Product Overview

Security and Compliance Certifications: SOC 2 Type 2, HIPAA
ReflexAI provides AI-powered tools for contact centers, offering advanced training simulations and automated quality assurance (QA). The platform’s AI-driven roleplays help teams prepare for complex conversations, such as crisis intervention, while the QA system analyzes interactions to provide feedback and performance insights. ReflexAI supports industries like healthcare and mental health, ensuring that responders are equipped for high-stakes situations through scalable and personalized training.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Health Plan

Categories

Company Info

HQ Location
New York, New York
Founded
2022
Headcount
11-50
Total Funding
$12.1M
Latest Round
Seed
Latest Round
05/06/2024

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

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