Syllable Logo
Syllable
Claimed

Syllable Patient Assistant

Syllable is an AI-driven platform that automates healthcare customer service interactions, including call handling and online inquiries for tasks like appointment scheduling and prescription refills.

Overview
Customers
Integrations

Product Overview

Security and Compliance Certifications: HIPAA
Syllable is an AI-driven platform that automates healthcare customer service interactions, including call handling and online inquiries for tasks like appointment scheduling and prescription refills.

Customers Served

Hospital / Health System
Ambulatory Practice

Categories

Company Info

HQ Location
Mountain View, California
Founded
2016
Headcount
51-200
Total Funding
$82.0M
Latest Round
Series C
Latest Round
02/07/2022

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Pricing

Flat annual fee based on call volume

Vendor’s Notes

Use Cases

Syllable automates ambulatory and hospital contact center workflows. Automations include rx refills, appointment management, scheduling, outbound care gap closures, direct routing, and patient information.

Core Differentiators

Syllable has automated more than 20 million phone calls to over 300 clinics and hospitals. Our institutional experience in healthcare and longtime focus on voice differentiates us as the clear leader in this category.

Demos

Customers

12
Verified customers
Type
100%
0
2
4
6
8
10
Hospitals / Health System (9)
Provider Headcount
10%
90%
0
2
4
6
8
10
501-2000 (1)
5001+ (9)
Showcased Customers
See all (12)
North Mississippi Health Services
Outbound call automations for care gap closure.
Honor Health
Inova
Type: Hospitals / Health System
Headcount: 5001+
Intermountain Healthcare
Type: Hospitals / Health System
Headcount: 5001+

Integrations

See all (3)
In Epic Showroom. Live deployments at hundreds of practices.
Engaged with Genesys. Able to integrate to flow through ODN, caller ID, etc.
Syllable acquisition Actium integrated with Salesforce (link) to add next-best-actions. For calls can pass through ODN, caller ID, etc.

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