Patient Billing and Collection
Patient Billing and Collection products are designed to streamline the patient billing process for healthcare providers, enabling them to issue accurate bills through the patient’s preferred channels. These products can offer various financing options to assist patients in making timely payments, enhancing the efficiency of collections and improving patient satisfaction with the billing process.
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Hint Health
Hint Health Core
Company Info
Founded: 2013
Headcount: 11-50
Customers
Verified Customers: 62
Customers Served: Ambulatory Practice, Direct Primary Care
Product Overview
1 ReviewsSecurity and Compliance Certifications: SOC 2 Type 2, HIPAA, ISO 27001
Hint Health Core is a membership management and billing platform for healthcare providers, automating enrollment, invoicing, and employer contract management.
Weave
Weave
Company Info
Founded: 2011
Headcount: 501-1000
Customers
Verified Customers: 12
Customers Served: Ambulatory Practice, Digital Health Provider
Product Overview
1 ReviewsSecurity and Compliance Certifications: SOC 2 Type 2, HIPAA, ISO 27001
Weave is a patient communications platform with features like phone services, texting, appointment reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.
Bluefin
Bluefin
Company Info
Founded: 2007
Headcount: 51-200
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Bluefin provides secure payment and data protection solutions for healthcare organizations, focusing on PCI-validated point-to-point encryption (P2PE) and tokenization. Its platform helps healthcare providers ensure HIPAA compliance while safeguarding payment and sensitive patient data. Bluefin’s solutions integrate with EHR systems and various healthcare platforms to minimize fraud risks and protect against data breaches.
Calvient
Calvient Channels
Company Info
Founded: 2021
Headcount: 1-10
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Calvient Channels is a patient engagement platform that integrates with Cerner to provide appointment reminders, customizable communication templates, online registration, and targeted messaging for patient interaction.
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Cedar
Cedar Pay
Company Info
Founded: 2016
Headcount: 201-500
Customers
Verified Customers: 4
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, PCI DSS
Cedar Pay is a patient billing and payment solution that integrates health plan data with provider billing so patients can view and resolve their medical bills, see real-time deductible statuses, and access HSA/FSA balances. For providers, Cedar Pay consolidates statements and explanations of benefits, provides tailored payment options, and automates and optimizes communications using machine learning.
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Chargebee
Chargebee
Company Info
Founded: 2011
Headcount: 1001-5000
Customers
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, ISO 27001
Chargebee is a platform for managing subscription billing and revenue operations.
MDClarity
Clarity Flow
Company Info
Founded: 2010
Headcount: 11-50
Customers
Verified Customers: 4
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
MDClarity's Clarity Flow automates patient billing and collections, offering transparency and efficiency in the healthcare revenue cycle. The platform provides tools for upfront price estimates, eligibility checks, and real-time payment tracking. It integrates with EHR and practice management systems to provide clear, accurate cost information.
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CORE
CORE
Company Info
Founded: 1987
Headcount: 51-200
Customers
Verified Customers: 1
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA, PCI DSS
Bluefin provides secure payment and data protection solutions for healthcare organizations, focusing on PCI-validated point-to-point encryption (P2PE) and tokenization. Its platform helps healthcare providers ensure HIPAA compliance while safeguarding payment and sensitive patient data. Bluefin’s solutions integrate with EHR systems and various healthcare platforms to minimize fraud risks and protect against data breaches.
Decoda Health
Decoda Health
Company Info
Founded: 2023
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 1, HIPAA
Decoda Health is an AI-enabled patient billing and communications platform with a unified dashboard for centralized patient interactions and automated billing and invoicing. Key features include automated balance aging, AI-enabled messaging and calls for payment reminders and follow-ups, and integration with EHR/PMS systems.
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Company Info
Founded: 1979
Headcount: 10000+
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: ONC Health IT (2015 Edition)
Epic's Patient Financial Experience is a suite of tools within its electronic health record (EHR) system designed to enhance financial transparency and streamline billing processes for patients. It enables patients to view and pay bills online, access cost estimates for services, and connect with financial assistance programs. By integrating these features into the patient portal, Epic aims to improve patient satisfaction and increase collection rates for healthcare providers.
Experian
Experian Health PaymentSafe
Company Info
Founded: 1980
Headcount: 5001-10000
Customers
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA, PCI DSS
Experian Health’s PaymentSafe is a secure payment processing solution designed for healthcare providers. It offers automated payment tools integrated throughout the revenue cycle, enabling real-time payments via multiple channels, including credit cards and e-checks. The platform ensures data security with PCI-validated point-to-point encryption (P2PE) to protect cardholder information and meet compliance requirements.
FinPay
FinPay
Company Info
Founded: 2015
Headcount: 51-200
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
FinPay offers a patient financial management platform designed to enhance transparency and affordability in healthcare billing. It provides tools for automating patient engagement, including cost transparency, education, and flexible payment options. FinPay's solutions aim to manage patient financial responsibility, reduce admission risks, and ensure compliance with consumer protection regulations. This platform is geared towards improving patient satisfaction by simplifying financial conversations and increasing payment collections for healthcare providers.
FinThrive
Finthrive Patient Access
Company Info
Founded: 2016
Headcount: 1001-5000
Customers
Verified Customers: 2
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA
FinThrive Patient Access is designed to enhance the patient financial experience by improving price transparency, streamlining digital check-ins, and increasing efficiency in revenue collection. It enables patient scheduling and intake, eligibility checking, payment collection, and price estimates.
HealthMe
HealthMe
Company Info
Founded: 2016
Headcount: 1-10
Customers
Verified Customers: 5
Customers Served: Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
HealthMe is a revenue platform designed for medical practices to offer direct-pay options to patients and employers. It enables transparent pricing for various medical services and facilitates advance payments, reduces administrative burdens by eliminating claims filing, and improves patient engagement and office efficiency. HealthMe supports compliance with the No Surprises Act and Good Faith Estimate requirements.
Imagine Software
ImaginePay
Company Info
Founded: 2000
Customers
Verified Customers: 1
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, SOC 2 Type 1, HIPAA
ImaginePay is a patient payment portal designed to simplify the process of paying medical bills, either at home or at the point of service. The platform allows patients to manage their payments through a secure, HIPAA- and PCI-certified system that supports multiple payment methods, including ACH, cash, check, and credit/debit cards. Key features include the ability to automate accounts receivable, offer flexible payment plans, and manage payment histories from a central dashboard. ImaginePay integrates with various billing systems and provides real-time updates to ensure accurate tracking and reconciliation of payments.
Inbox Health
Inbox Health
Company Info
Founded: 2014
Headcount: 51-200
Customers
Customers Served: Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Inbox Health is a patient billing platform designed to automate and personalize the billing process for medical practices. It offers features like AI-optimized billing cycles and customizable messaging via email, text, paper mail, and voice calls. Additionally, it supports real-time patient interactions through HIPAA-compliant chat, email, and SMS, and provides various payment options like credit card, digital wallet, ACH, phone, and check.
InstaMed
InstaMed
Company Info
Headcount: 201-500
Customers
Verified Customers: 29
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA, PCI DSS
InstaMed offers digital patient payment solutions for healthcare providers.
Mend
Mend
Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 15
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Mend is a front-office and telehealth platform that offers features like automated patient payments, HIPAA-compliant virtual visits, digital intake forms, group video conferencing and scheduling, telepsychiatry software, and integration with electronic health records and practice management systems
NexHealth
NexHealth
Company Info
Founded: 2017
Headcount: 51-200
Customers
Verified Customers: 30
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
NexHealth offers both an EHR integration platform (NexHealth Synchronizer) to enable pulling or pushing data to EHRs, as well as a patient engagement suite built on the Synchronizer that offers scheduling, patient communications, forms, and payments.
PatientPay
PatientPay
Company Info
Founded: 2008
Headcount: 11-50
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
PatientPay facilitates patient billing through digital payments, supporting multiple payment methods including card, mobile, electronic checks, as well as payment plans. It integrates with existing EHR and practice management systems for more streamlined payment workflows.
PayGround
PayGround
Company Info
Founded: 2018
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, PCI DSS
PayGround is a payments platform designed to automate patient billing and payment processes, with features like EHR/PM integration and automated payment reminders. It offers different pricing plans, including a free basic option, to accommodate the diverse needs of medical practices, focusing on reducing administrative burdens and improving payment efficiency
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PayMedix
PayMedix
Company Info
Founded: 2021
Headcount: 11-50
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
PayMedix is a healthcare payment platform designed to help providers receive full payment for in-network services, regardless of a patient's ability to pay. It consolidates billing by issuing a single monthly statement to patients, covering all services from multiple providers. PayMedix also handles patient collections, removing financial risks for providers and eliminating the need for them to pursue unpaid balances. The platform integrates with existing systems without requiring changes to revenue cycle management or claims processes.
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Pledge Health
Pledge Health
Company Info
Founded: 2022
Headcount: 1-10
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Pledge Health offers an automated patient billing and payments platform, focusing on insurance benefit verifications, patient cost estimates, patient statements, and payment processes to enhance the financial experience for both healthcare providers and their patients
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Raxia
Raxia
Company Info
Founded: 2019
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, PCI DSS
Raxia is an AI patient financial engagement platform, with modules to automate patient account management, optimize patient communications, and accept payments. Raxia Orchestrate automates patient account management across different systems. Raxia Engage uses behavioral analytics to send personalized communication for payments. Raxia Pay offers interactive digital billing to clarify financial responsibilities for patients and improve payment rates.
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Relatient
Relatient
Company Info
Founded: 2012
Headcount: 201-500
Customers
Verified Customers: 9
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Relatient combines online self-scheduling, real-time chat, digital registration, personalized communication, and mobile billing to improve healthcare accessibility and patient experience.
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Revspring
Revspring
Company Info
Founded: 1981
Headcount: 501-1000
Customers
Verified Customers: 15
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA, PCI DSS
RevSpring provides advanced financial communications and payment solutions that leverage data-driven insights to personalize patient engagement and optimize payments. Key offerings include the PersonaPay system for managing patient payments, and Talksoft Patient Engagement Messaging Suite.
Rivet
Rivet Patient Pricing
Company Info
Founded: 2018
Headcount: 51-200
Customers
Verified Customers: 5
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Rivet Patient Pricing generates accurate patient cost estimates in compliance with the No Surprises Act, allowing patients to see their deductible and out-of-pocket costs. The system integrates with EHR and practice management systems, automating eligibility checks, and aligning contracted rates with insurance benefits. It provides customizable payment terms, batch communication, and upfront payment collection.
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Royal Solutions
RoyalPay
Company Info
Founded: 2008
Headcount: 51-200
Customers
Verified Customers: 1
Customers Served: Ambulatory Practice, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA
RoyalPay Patient Payments is a patient billing solution that offers clean order receipts, instant eligibility checks to boost time-of-service collections.
Sift Healthcare
Sift Patient Payments
Company Info
Founded: 2017
Headcount: 11-50
Customers
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Sift Healthcare's Patient Payments Management system uses AI to optimize the revenue cycle by predicting patient payment behaviors. It offers advanced analytics to determine who will pay, when, and the best methods and frequency for contact. This includes structuring payment plans and identifying charity qualifications.
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Square
Square
Company Info
Headcount: 1001-5000
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, PCI DSS
Square is a secure payment processing platform, offering both web products and APIs to enable payments, including patient payments and subscriptions.
Steer Health
Steer
Company Info
Founded: 2021
Headcount: 11-50
Customers
Verified Customers: 7
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Steer Health is a digital front door solution with features including patient acquisition, AI-powered scheduling, registration and patient intake, referral management, and automated post-visit follow-ups. The platform also includes a conversational AI chatbot to assist with patient interactions across the patient journey. Additionally, Steer Health supports telemedicine, digital payments, and personalized patient communication, integrating seamlessly with existing EHR systems to optimize workflow efficiency and boost revenue for healthcare providers
Stripe
Stripe
Company Info
Founded: 2010
Headcount: 5001-10000
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Stripe is a secure payment processing platform, offering both web products and APIs to enable payments, including patient payments and subscriptions.
Tempus Technologies
Tempus Technologies
Company Info
Founded: 1987
Headcount: 51-200
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: PCI DSS
Tempus Technologies specializes in payment-processing solutions, offering tools for point-of-sale (POS), mobile, desktop, and e-commerce transactions. Their solutions support payment gateways with Point-to-Point Encryption (P2PE) 3.0, which ensures secure, end-to-end encryption and tokenization across different devices and platforms. The tools cater to industries like retail, healthcare, insurance, and education, ensuring compliance with data security regulations and supporting both in-person and online payments.
Vantage Health AI
Vantage Health
Company Info
Founded: 2018
Headcount: 11-50
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, PCI DSS
Vantage Health offers solutions to enhance the patient financial experience, with features like consolidated bills from all encounters and departments, personalized messages and timing, and modeling to determine likelihood of patient payment versus collections.
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Walnut
Walnut
Company Info
Founded: 2020
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, PCI DSS
Walnut provides a modern patient payment platform for healthcare practices, offering digital checkouts that accept cards, ACH, Apple Pay, and Google Pay. The platform automates post-visit billing and patient engagement, reducing administrative work and increasing revenue. It includes advanced reporting for real-time analytics and enterprise-grade security.
Company Info
Founded: 2017
Headcount: 1001-5000
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
Waystar's Patient Financial Experience is a suite of tools designed to enhance the financial interactions between healthcare providers and patients. It offers features such as secure text statements, online payment portals, and personalized payment plans, enabling patients to view and settle bills conveniently via their smartphones. The platform also provides accurate cost estimates before care, automated insurance verification, and identifies potential coverage options, aiming to improve patient satisfaction and increase collection rates for healthcare organizations.