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Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, ISO 27001
Weave is a patient communications platform with features like phone services, texting, appointment reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.
Customers Served
Categories
Company Info
HQ Location
Lehi, Utah
Founded
2011
Headcount
501-1000
Total Funding
$168M
Latest Round
Series D
Latest Round
10/24/2019
Company Socials
Demos
Reviews
See all (1)
Reviewer
Title: VP of Product and Group Product Manager
Organization Type: Virtual-First Provider
Specialty: Cardiology, Neurology
Summary
Product Usage: The reviewers, working in a health services startup, use Weave for patient communications, particularly making phone calls and sending SMS to patients.
Strengths: Weave’s strengths include affordability, HIPAA compliance, and basic communication functionalities like voice call and SMS.
Weaknesses: Weaknesses comprise dispersed and inconsistent customer support, lack of software-based option, and difficulties in phone setup.
Overall Judgment: The reviewers find Weave satisfactory for the current basic communication needs, though they express concerns about its ability to meet future requirements.
Other Products Considered
Customers
12
Verified customers
Type
0
1
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5
Specialty Practice (5)
Virtual-First Provider (1)
Specialty
0
1
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3
Dentistry (3)
Cardiology (1)
Neurology (1)
Plastic Surgery and Aesthetics (1)
Showcased Customers
See all (11)Physical therapy practice uses Weave Reviews to increase their online reviews and Weave’s missed call texts to capture new patients.
Dental practice uses Weave’s mobile app for patient communication.
Vision Care Associates uses Weave to spend less time on the phone with callbacks, alert patients of pickup reminders using text messaging, and align messaging across multiple practice locations.
Dental practice uses Weave Email Marketing to send out specials or other important information.
Integrations
See all (6)Tellescope
Claimed
Tellescope
Company Info
Founded: 2020
Headcount: 1-10
Customers
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
4 ReviewsSecurity and Compliance Certifications: SOC 2 Type 2, HIPAA
Tellescope serves as a HIPAA-compliant digital health platform, combining CRM capabilities with patient management, including multi-channel communication, care coordination, and progress tracking. It integrates with a variety of healthcare tools and provides additional workflow automation for provider organizations.
Welkin Health
Claimed
Welkin Health
Company Info
Founded: 2013
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
5 ReviewsSecurity and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
Welkin Health provides a customizable EHR and care management platform, focusing on automation and coordination of care. It offers features like API-first design, HIPAA-compliant communication tools (including email, phone, video, SMS/MMS, and in-app chat), and secure patient management.
Spruce
Spruce Health
Company Info
Founded: 2013
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
1 ReviewsSecurity and Compliance Certifications: SOC 2 Type 2, HIPAA
Spruce Health provides healthcare professionals with a secure, HIPAA-compliant communication platform that includes text, audio, and video options. It streamlines patient interactions with features like automated workflows, file sharing, care team messaging, and integration with EHR systems.