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Weave

Weave

Weave is a patient communications platform with features like phone services, texting, appointment reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.

Product Overview

Weave is a patient communications platform with features like phone services, texting, appointment reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.

Customers Served

Ambulatory Practice
Digital Health Provider

Company Info

Founded
2011
Headcount
501-1000
Total Funding
$168M
Latest Round
Series D
Latest Round
10/24/2019

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Reviews

Weave Transcript
View Product Page

3.5/5
17 min readReviewed on: 11/02/2023
Reviewer
Title: VP of Product and Group Product Manager
Organization Type: Virtual-First Provider
Specialty: Cardiology, Neurology
Summary
  • Product Usage: The reviewers, working in a health services startup, use Weave for patient communications, particularly making phone calls and sending SMS to patients.

  • Strengths: Weaves strengths include affordability, HIPAA compliance, and basic communication functionalities like voice call and SMS.

  • Weaknesses: Weaknesses comprise dispersed and inconsistent customer support, lack of software-based option, and difficulties in phone setup.

  • Overall Judgment: The reviewers find Weave satisfactory for the current basic communication needs, though they express concerns about its ability to meet future requirements.

Customers

12
Verified customers
Type
83%
17%
0
1
2
3
4
5
Specialty Practice (5)
Virtual-First Provider (1)
Specialty
50%
17%
17%
17%
0
1
2
3
Dentistry (3)
Cardiology (1)
Neurology (1)
Plastic Surgery and Aesthetics (1)
Showcased Customers
Marathon Physical Therapy
Physical therapy practice uses Weave Reviews to increase their online reviews and Weave’s missed call texts to capture new patients.
Dunwell Dentistry
Dental practice uses Weave’s mobile app for patient communication.
Vision Care Associates
Vision Care Associates uses Weave to spend less time on the phone with callbacks, alert patients of pickup reminders using text messaging, and align messaging across multiple practice locations.
White Cosmetic and Family Dentistry
Dental practice uses Weave Email Marketing to send out specials or other important information.