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Spruce

Spruce Health

Spruce Health is a HIPAA-compliant telemedicine platform offering a range of communication tools like texting, video, and audio for healthcare providers and patients.

Product Overview

Spruce Health provides healthcare professionals with a secure, HIPAA-compliant communication platform that includes text, audio, and video options. It streamlines patient interactions with features like automated workflows, file sharing, care team messaging, and integration with EHR systems.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System

Company Info

Founded
2013
Headcount
11-50
Total Funding
$17.0M
Latest Round
Not available
Latest Round
09/02/2020

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Reviews

Spruce Health Transcript
View Product Page

4/5
10 min readReviewed on: 12/08/2023
Reviewer
Title: Product Manager
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
  • Product Usage: The mental healthcare provider uses Spruce Health primarily for reaching out to patients and their emergency contacts by clinicians and customer support staff who handle tasks like scheduling.

  • Strengths: Spruce Healths strengths lie in its stable and reliable UI, the good design, and the responsive customer service that even involved productive engagements with the CTO.

  • Weaknesses: Spruces weaknesses are primarily limitations in functionality, lack of interoperability, and inability to support automation to the level the reviewers company requires.

  • Overall Judgment: The product was a worthy investment at the time of its acquisition; however, as the company scales, the lack of automation and interoperability make it a potential limitation. So they are looking into other options.

Other Products Considered

Customers

9
Verified customers
Type
40%
40%
20%
0
1
2
Specialty Practice (2)
Virtual-First Provider (2)
Primary Care Clinic (1)
Specialty
50%
25%
25%
0
1
2
Behavioral Health (2)
Fertility Care (1)
Primary Care (1)
Showcased Customers
Az Breastfed Babies
Az Breastfed Babies uses Spruce Health for all communications with its own team, its clients, and other healthcare providers.
Full Cup Wellness Psychology Professional Corporation
Type: Specialty Practice
Specialty: Behavioral Health
Full Cup Wellness uses Spruce Health to offer its patients a fully confidential way to communicate with the provider.
New York Retina Center
Type: Specialty Practice
New York Retina Center uses Spruce Health to save time and deliver a better product while improving communication with patients.
Ranch Hands Rescue
Ranch Hands Rescue used Spruce Health to transition to a telehealth platform.