Clearstep provides AI-driven digital solutions to enhance patient navigation and engagement within healthcare systems. Their offerings include a virtual triage tool that allows patients to assess symptoms and receive guidance on appropriate care options, a patient services chatbot that automates routine administrative tasks such as prescription support and appointment scheduling, and clinical journey tools that streamline post-discharge monitoring and communications. These tools aim to improve patient access to care, reduce administrative burdens on healthcare providers, and optimize care team efficiency.

Luma is a patient communications platform with features including patient self-scheduling, automated reminders, caller deflection and SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.

Notable Scheduling allows patients to schedule appointments digitally, integrating with EHR systems and using AI to manage workflows like patient outreach and data entry. The platform offers proactive engagement for pending referrals, appointment confirmations, and a provider directory to ensure patients find the right care. Its goals are to reduce no-show rates and improve patient satisfaction by enabling easy management of upcoming appointments.