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Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, GDPR, ISO 27001
Convin is AI contact center software that automates call QA and agent coaching and identifies behaviors and actions to improve contact center performance.
Customers Served
Categories
Company Info
HQ Location
Bengaluru, Karnataka
Founded
2020
Headcount
51-200
Total Funding
$185.0M
Latest Round
Seed
Latest Round
04/27/2022
Company Socials
Customers
4
Verified customers
Type
0
1
Commercial Health Plan (1)
Showcased Customers
See all (4)Convin provides Healthify team leads with reports that help them track auditors' performance and helps auditors improve their performance.
After integrating Convin's Conversation Intelligence into their sales processes, Carestack observed a 47% increase in their deal closure rate. Convin enables automated call tracking, analysis, and reporting, enhances sales efficiency by providing insights into customer pain points and sales challenges, enables more effective follow-up strategies, significantly shortens the sales cycle, and increases marketing video engagement by 60%.
ActiumHealth
Claimed
ActiumHealth
Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 17
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
CallMiner
Claimed
CallMiner
Company Info
Founded: 2002
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Employers, Government
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, PCI DSS, ISO 27001
CallMiner is a conversation intelligence platform that AI and machine learning to analyze omnichannel customer interactions, interpret customer sentiment, and generate trend insights.
Other Categories
Abstrakt
Abstrakt
Company Info
Founded: 2020
Headcount: 1-10
Customers
Verified Customers: 2
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: SOC 2 Type 1, GDPR
Abstrakt is AI call guidance software that provides real-time agent guidance to improve compliance and automate QA.
Other Categories