Assort Health is a patient-facing AI call center for scheduling appointments and appointment reminders, with integrations into EHRs like Epic and Cerner.

Artera is a patient communication platform that consolidates patient interactions from multiple departments and systems into a single view for improved patient engagement and operational efficiency. Key features include automated messaging, real-time sentiment tracking, and analytics, to help manage patient preferences, scheduling, and payments. The platform integrates with EHRs and supports multi-channel communication via text, email, and voice.

Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.