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Ambience Healthcare
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Ambience Healthcare

The Ambience Healthcare AI Operating System is a suite of applications, including an AI medical scribe and a CDI assistant for coding and billing.

Product Overview

The Ambience Healthcare AI Operating System consists of a suite of AI applications designed to alleviate clinician burnout, improve overall system efficiency, and enable high-quality care. Tools include an AI medical scribe, CDI assistant for coding & billing, and note generation solution for patient-facing summaries and referral letters.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System

Company Info

Founded
2020
Headcount
50-100
Total Funding
$100M
Latest Round
Series B
Latest Round
02/06/2024

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Quick Take

Use Cases

AI scribing, coding & billing, after-visit summaries, and referrals.

Core Differentiators

Ambience Healthcare operates an AI operating system with a suite of applications, not just a single point solution. It is the only AI vendor with concrete ROI, a CDI assistant for coding & billing, and the only solution deployed in the ED. Ambience Healthcare is also the only AI solution that finely tunes AI models by clinical specialty, revenue, and prior-authorization – generating comprehensive documentation across all specialties.

Demos

Reviews

Ambience Healthcare Transcript
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4.5/5
9 min readReviewed on: 02/06/2024
Reviewer
Title: Physician
Organization Type: Hospitals / Health System
Summary
  • Product Usage: The product is primarily used for dictating patient notes in both telemedicine and hospital environments, with the AI function capable of transcribing conversations accurately.

  • Strengths: The product excels in quick and accurate transcription, recognition of names of places and people, and minimal downtime. Audio is saved locally during downtime for later transcription.

  • Weaknesses: The product does not allow an option to select patients pronouns and occasionally misinterprets certain words (a problem referred to as hallucinating).

  • Overall Judgment: Despite its flaws, the product is deemed effective, time-saving, and well managed by the company, with excellent customer service and receptive to user feedback.

Ambience Healthcare Transcript
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4/5
19 min readReviewed on: 11/13/2023
Reviewer
Title: Clinical Product Lead
Summary
  • Product Usage: Ambience, an AI scribe, is integrated with athenahealth and is used for patient consultation and note-taking, enabling the clinicians to focus more on patient care.

  • Strengths: Ambience records every consultation, automates note-taking, and is a significant time-saver; it takes only a couple of minutes to produce a note that requires minimal editing.

  • Weaknesses: The system may experience outages, disrupting workflows, and sometimes producing inaccurate medical notes.

  • Overall Judgment: Despite its weaknesses, Ambience has generally met the companys key requirements, and the majority of their clinicians appreciate it.

Other Products Considered

Ambience Healthcare Transcript
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5/5
21 min readReviewed on: 10/17/2023
Reviewer
Title: Chief Medical Officer
Organization Type: Primary Care Clinic
Specialty: Primary Care, Women's Health
Summary
  • Product Usage: Ambience is used to automatically generate patient notes and summaries during medical consultations, with the ability to integrate directly into EMR systems for seamless entry of patient data.

  • Strengths: The softwares strengths include high-quality note generation, ease of use, reliability, real-time transcription, and a high degree of accuracy in diagnosis coding; In addition, it has the ability to translate notes into patient-friendly language and integrates smoothly with EMR systems.

  • Weaknesses: Previously, manually entering diagnoses codes was a notable weakness, but this has been addressed with the introduction of an auto-code feature; Unrequested nutrition advice in notes was another weakness, but regarded by some as a helpful feature.

  • Overall Judgment: Ambience is highly valued for its efficiency and quality in producing notes during patient visits, significantly reducing the burden of manual data entry and making it a critical tool for the organization.

Customers

9
Verified customers
1.5
Median usage (years)
Type
30%
30%
20%
20%
0
1
2
3
Hospitals / Health System (3)
Primary Care Clinic (3)
Home Healthcare Services (2)
Specialty Practice (2)
Specialty
29%
29%
14%
14%
14%
0
1
2
Geriatric Care (2)
Primary Care (2)
Gastroenterology (1)
Oncology (1)
Pediatrics (1)
Provider Headcount
29%
14%
14%
43%
0
1
2
3
1-100 (2)
101-500 (1)
501-2000 (1)
5001+ (3)
Showcased Customers
Eventus WholeHealth
Customer Since: Q1 2023
Type: Home Healthcare Services, Primary Care Clinic
Specialty: Geriatric Care, Primary Care
Headcount: 101-500
Clinicians at Eventus Wholehealth leverage the Ambience AI operating system to: Save +3 hours per day on documentationSee an additional +3 patients per dayEnsure accurate coding for services provided
Pine Park Health
Customer Since: Q1 2022
Type: Home Healthcare Services, Primary Care Clinic
Specialty: Geriatric Care, Primary Care
Headcount: 1-100
UCSF
Customer Since: Q1 2023
Type: Hospitals / Health System
Headcount: 5001+
Pediatric Associates
Customer Since: Q1 2023
Type: Primary Care Clinic
Specialty: Pediatrics
Clinicians with Pediatric Associates leverage the Ambience AI operating system to: Save +1 hour per day on documentation

Integrations

Athenahealth Logo
Athenahealth
eClinicalWorks Logo
eClinicalWorks
Epic Logo
Epic
Oracle Cerner Logo
Oracle Cerner