Integrations (6)
Amazon Connect is a self-service, cloud-based contact center service that makes it
easy for any business to deliver better customer service at lower cost.
Five9 is the leading provider of cloud contact center software. Five9’s VoiceStream is now integrated with CallMiner’s RealTime offering.
CallMiner works with Genesys CCaaS to combine audio, email, chat with CallMiner conversation analytics to provide greater customer understanding across channels.
CallMiner integrates with Salesforce CRM to provide insights captured by the CallMiner platform.
Talkdesk provides a better way for organizations to intelligently unlock the promise and potential of great customer experience.
CallMiner works with Twilio for integration of cloud communications across audio and
SMS for greater customer understanding and insight.