Laguna Health Logo
Laguna Health
Claimed

Laguna Health

Laguna Health offers Conversational AI care management solutions that improve care manager efficiency and performance. Laguna solutions include a browser extension and integrated platform that provide live transcriptions and structured summaries, conversation tips, suggested insights and pathways, as well as training and quality reviews.

Overview
Customers
Integrations

Product Overview

Security and Compliance Certifications: HIPAA
Laguna Health offers Conversational AI care management solutions that improve care manager efficiency and performance. Laguna solutions include a browser extension and integrated platform that provide live transcriptions and structured summaries, conversation tips, suggested insights and pathways, as well as training and quality reviews. It supports out-of-the-box integrations with cloud based CRMs/EHRs and call center software like Salesforce and Pega.

Customers Served

Health Plan

Categories

Company Info

HQ Location
Tel Aviv-Yafo, Israel
Founded
2020
Headcount
11-50
Total Funding
$21.6M
Latest Round
Series A
Latest Round
05/16/2023

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Vendor’s Notes

Use Cases

Customers use Laguna's AI to capture 100% of context, allowing care teams to focus only on members during calls and streamline pre/post-call operations.

Core Differentiators

Laguna's conversational AI makes care managers more efficient & effective at handling large caseloads while responding to member needs with consistency.

Demos

Customers

7
Verified customers
1
Median usage (years)
Type
43%
43%
14%
0
1
2
3
Commercial Health Plan (3)
Hospitals / Health System (3)
Long-term Care Facility (1)
Provider Headcount
100%
0
1
2
5001+ (2)
Showcased Customers
See all (6)
Shearwater Health
Customer Since: Q4 2024
Type: Hospitals / Health System
The RCM and operations outsourcing organization selected the AI contact center agent assistant.
Highmark Health
Customer Since: Q2 2024
Type: Commercial Health Plan
Laguna's AI used to cut call prep & post-call tasks, boost problem capture, and enhance team insights.
Discovery
Customer Since: Q3 2023
Type: Commercial Health Plan
Laguna's AI browser plug-in used to train care teams, boost member engagement and increase efficiency.
Stonebrook Rehabilitation
Type: Long-term Care Facility

Integrations

See all (2)
Read and write functionality to CRM
Read and write functionality to CRM

Similar Products

ActiumHealth logo
ActiumHealth
Claimed

ActiumHealth

Company Info
Founded: 2014
Headcount: 51-200
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
CallMiner logo
CallMiner
Claimed

CallMiner

Company Info
Founded: 2002
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Employers, Government
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, PCI DSS, ISO 27001
CallMiner is a conversation intelligence platform that AI and machine learning to analyze omnichannel customer interactions, interpret customer sentiment, and generate trend insights.
Lightbeam Health Solutions logo
Lightbeam Health Solutions

Lightbeam Health Solutions

Company Info
Founded: 2013
Headcount: 201-500
Customers
Verified Customers: 1
Customers Served: Ambulatory Practice, Hospital / Health System, Health Plan, Government
Product Overview
1 Reviews
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Lightbeam Health Solutions is a population health management platform offering analytics, risk stratification, care management, and patient engagement tools.