Patient Engagement

Patient Engagement refers to a suite of functionalities like scheduling appointments, facilitating patient intake, managing patient payments, and administrative messaging. Typical features include sending appointment and payment reminders to ensure patients are adequately informed and prepared for their healthcare interactions. While these solutions primarily focus on administrative tasks, their ultimate goal is to ensure patient access to healthcare services, from securing an appointment to finalizing payment post-visit.

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Artera logo
Artera
Claimed

Artera

Company Info
Founded: 2015
Headcount: 201-500
Customers
Verified Customers: 20
Customers Served: Hospital / Health System, Ambulatory Practice, Government
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA, ISO 17018, ISO 27017, ISO 27001, ISO 27701
Artera is a patient communication platform that consolidates patient interactions from multiple departments and systems into a single view for improved patient engagement and operational efficiency. Key features include automated messaging, real-time sentiment tracking, and analytics, to help manage patient preferences, scheduling, and payments. The platform integrates with EHRs and supports multi-channel communication via text, email, and voice.
Azodha logo
Azodha
Claimed

Azodha

Company Info
Founded: 2022
Headcount: 11-50
Customers
Verified Customers: 4
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Government, Home Health Providers
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, GDPR
Azodha is an AI enablement platform for healthcare companies, providing tools like pre-packaged components, plug-and-play modules, and pre-built integrations to accelerate care delivery and improve patient communications. The platform offers a developer-centric approach with accessible APIs and SDKs, along with fully managed infrastructure to ensure optimized, secure, and up-to-date systems
Calvient logo
Calvient
Claimed

Calvient

Company Info
Founded: 2021
Headcount: 1-10
Customers
Verified Customers: 4
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Calvient's unified platform combines patient engagement tools with AI-powered document management to enhance healthcare operations. It offers online scheduling, automated appointment reminders, digital registration, and secure messaging to facilitate patient interactions. The system also includes an AI-driven fax inbox that automates document processing, integrating with electronic health records to reduce administrative tasks.
Clearstep logo
Clearstep
Claimed

Clearstep

Company Info
Founded: 2018
Headcount: 11-50
Customers
Verified Customers: 18
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider, Health Plan
Product Overview
Clearstep provides AI-driven digital solutions to enhance patient navigation and engagement within healthcare systems. Their offerings include a virtual triage tool that allows patients to assess symptoms and receive guidance on appropriate care options, a patient services chatbot that automates routine administrative tasks such as prescription support and appointment scheduling, and clinical journey tools that streamline post-discharge monitoring and communications. These tools aim to improve patient access to care, reduce administrative burdens on healthcare providers, and optimize care team efficiency.
Luma logo
Luma
Claimed

Luma

Company Info
Founded: 2015
Headcount: 51-200
Customers
Verified Customers: 20
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HITRUST R2, ISO 27001
Luma is a patient communications platform with features including patient self-scheduling, automated reminders, caller deflection and SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.
Notable Assistant logo
Notable
Claimed

Notable Assistant

Company Info
Founded: 2017
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, PCI DSS
Notable Assistant is an embeddable conversational assistant that enables appointment scheduling, bill payments, and prescription refills through provider websites and mobile apps, while integrating with EHR systems. The assistant supports 130 languages and is available 24/7, with customizable brand guidelines and analytics tooling for real-time patient insights.
Tucuvi Health Manager logo
Tucuvi
Claimed

Tucuvi Health Manager

Company Info
Founded: 2019
Headcount: 11-50
Customers
Verified Customers: 15
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, GDPR, ISO 27001
Tucuvi is an phone-based AI agent trained in evidence-based clinical protocols to automate clinical calls for care plans and chronic conditions, such as follow-ups for COPD, heart failure, and maternity. It guides conversations based on clinical guidelines to ensure meaningful and medically informed interactions, and is integrated with EHR systems for appropriate data access and writeback.
Qure4u logo
Qure4u

Qure4u

Company Info
Founded: 2011
Headcount: 51-200
Customers
Verified Customers: 12
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
1 Reviews
Security and Compliance Certifications: HIPAA
Qure4u is a patient engagement platform offering solutions like self-scheduling, telehealth, patient messaging, remote patient monitoring, and digital check-in.
Weave logo
Weave

Weave

Company Info
Founded: 2011
Headcount: 501-1000
Customers
Verified Customers: 12
Customers Served: Ambulatory Practice, Digital Health Provider
Product Overview
1 Reviews
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, ISO 27001
Weave is a patient communications platform with features like phone services, texting, appointment reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.
1-800 Notify logo
1-800 Notify

1-800 Notify

Company Info
Founded: 2011
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
1-800 Notify offers HIPAA-compliant communication services for healthcare providers, including automated appointment reminders, billing notifications, and payment processing solutions. These services aim to enhance patient engagement and streamline administrative workflows by delivering timely messages through phone calls, text messages, and emails. The platform integrates with existing healthcare systems to facilitate efficient patient communication and improve operational efficiency.
Amenities Health logo
Amenities Health

Amenities Health

Company Info
Founded: 2021
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Hospital / Health System
Product Overview
Amenities Health is a digital front door platform designed to enhance the patient experience in health systems by seamlessly integrating with existing patient portals. The white-labeled mobile app addresses areas like new patient registration, provider search, and care scheduling.
AndorNow logo
Andor Health

AndorNow

Company Info
Founded: 2018
Headcount: 51-200
Customers
Verified Customers: 24
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
AndorNow is a digital front door platform with real-time notifications, educational content, and digital screenings. It features a configurable patient portal, including a virtual waiting room, on-demand educational content, and contactless screenings.
B.well logo
B.well

B.well

Company Info
Founded: 2015
Customers
Verified Customers: 1
Customers Served: Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: HIPAA
b.well offers a configurable platform for health systems that integrates digital solutions and third-party devices to enhance patient experience and care delivery. Key features include secure data aggregation via FHIR standards, real-time notifications based on clinical guidelines, and tools to enable patient scheduling and care navigation applications.
Blockit logo
Blockit

Blockit

Company Info
Founded: 2016
Headcount: 11-50
Customers
Verified Customers: 9
Customers Served: Hospital / Health System
Product Overview
BlockIt provides a platform for patient self-scheduling, enhanced referral management to boost follow-through rates, and digital tools for patient engagement and care coordination.
Company Info
Founded: 2013
Headcount: 11-50
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2
CancerIQ Reach is a campaign-based marketing outreach solution designed to help healthcare providers identify individuals in their communities at elevated risk for cancer and motivate them to engage in preventive care. The platform offers population segmentation tools and marketing toolkits that facilitate targeted outreach through various channels, such as patient portals and email. By enabling online cancer risk assessments and personalized education, CancerIQ Reach aims to increase patient acquisition for high-value service lines like imaging and oncology.
Care Continuity logo
Care Continuity

Care Continuity

Company Info
Founded: 2014
Customers
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST R2, HIPAA
Care Continuity offers a cloud-based platform focused on patient navigation and care coordination. Their services include an Emergency Discharge Program to ensure timely follow-up care, Inpatient Discharge Services, High Touch Care Management Support and Referrals Workflow to improve care continuity within provider networks.
CareMessage logo
CareMessage

CareMessage

Company Info
Founded: 2012
Headcount: 51-200
Customers
Customers Served: Community Health Center, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
CareMessage is a technology nonprofit that offers a patient engagement platform tailored for safety-net organizations serving low-income populations. The platform facilitates communication through SMS text messaging, enabling healthcare providers to send appointment reminders, health education content, and conduct surveys to enhance patient engagement and adherence. It also supports bi-directional messaging, allowing patients to respond and interact with providers.
CipherHealth logo
CipherHealth

CipherHealth

Company Info
Founded: 2009
Customers
Verified Customers: 30
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HITRUST R2, HIPAA
CipherHealth is a patient engagement product focused on enabling patient rounding, follow-up, and comprehensive outreach. The product integrates with EHRs and utilizes analytics to improve the delivery of healthcare.
Clarion logo
Clarion

Clarion

Company Info
Founded: 2023
Headcount: 1-10
Customers
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Anaphero provides AI-powered clinical assistants designed to support healthcare practices by automating tasks between patient visits. Its capabilities include continuous patient engagement, multilingual support, and empathetic interactions. For clinical operations, Anaphero automates patient registration, intake, referral management, social determinants of health screening, verification of benefits, pharmacy communications, and appointment reminders.
Clearwave logo
Clearwave

Clearwave

Company Info
Founded: 2004
Headcount: 51-200
Customers
Verified Customers: 32
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Clearwave is a comprehensive healthcare platform designed to optimize patient engagement and administrative efficiency in hospitals and health systems. Its core capabilities include the automation of critical processes such as patient scheduling, registration, and eligibility verification for insurance. Additionally, Clearwave's system supports real-time eligibility verification with payers, facilitates a contactless check-in experience, and offers a digital front door for scheduling.
Company Info
Founded: 2017
Headcount: 201-500
Customers
Verified Customers: 2
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Commure Engage is a clinical care coordination platform that automates patient engagement through over 500 evidence-based digital care pathways. It enables healthcare organizations to activate, engage, and monitor patients across various service lines by providing automated appointment reminders, educational content, and real-time messaging. The platform aims to improve clinical outcomes, reduce operational costs, and enhance the patient experience by integrating with existing electronic health records (EHRs) and streamlining communication between patients and care teams.
Curogram logo
Curogram

Curogram

Company Info
Founded: 2016
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Curogram is a telemedicine and patient engagement platform that offers a suite of features including HIPAA-compliant messaging, appointment reminders, secure staff communication, and online payments. It offers features for scheduling, payment reminders, and integrations with a variety of practice management and EHR systems.
Decoded Health logo
Decoded Health

Decoded Health

Company Info
Founded: 2019
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Decoded Health offers Fusion Intake and Virtual Front Door. Fusion Intake automates the patient intake process using AI to gather comprehensive patient information, including medical history and medication reviews, and integrates this data into EHR systems. Virtual Front Door streamlines scheduling, registration, and financial processes, optimizing patient access and resource allocation.
Dexcare logo
Dexcare

Dexcare

Company Info
Founded: 2021
Headcount: 51-200
Customers
Verified Customers: 13
Customers Served: Hospital / Health System
Product Overview
DexCare is a digital health platform designed to manage and optimize healthcare delivery by forecasting demand, integrating care options, and providing actionable insights. It offers tools for patient self-scheduling, virtual care, and advanced data analytics to enhance care coordination and resource utilization. DexCare integrates with existing health systems, leveraging APIs for interoperability, and provides an administrative portal for managing operations. The platform also features intelligent patient routing using machine learning and NLP to improve care access and efficiency.
EmpowerHealth logo
EmpowerHealth

EmpowerHealth

Company Info
Founded: 2011
Headcount: 11-50
Customers
Customers Served: Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: HIPAA
EmpowerHealth provides AI-enabled digital health solutions focused on improving patient engagement, care management, and health outcomes. It offers tools for automating interactions, chronic condition management, medication adherence, and addressing social determinants of health. Their platform uses natural language processing to facilitate multi-modal conversations, aiming to reduce the administrative burden on healthcare teams and enhance proactive care delivery.
Fold Health logo
Fold Health

Fold Health

Company Info
Founded: 2021
Headcount: 11-50
Customers
Verified Customers: 2
Customers Served: Digital Health Provider, Ambulatory Practice, Risk-Bearing Providers
Product Overview
Security and Compliance Certifications: HIPAA
Fold Health is a workflow automation and patient engagement platform for both primary and value-based care providers. Features include tools for automating panel management, collaborative care, and patient engagement.
Gozio logo
Goziohealth

Gozio

Company Info
Founded: 2013
Headcount: 11-50
Customers
Verified Customers: 19
Customers Served: Hospital / Health System
Product Overview
Gozio Health offers a mobile platform for healthcare systems. The platform integrates wayfinding technology, which includes parking spot locators, and indoor positioning. It also allows custom mobile experiences based on user types, such as patient groups or healthcare staff. Gozio's platform is integrated with systems like Epic EHR, enabling access to medical records, appointment scheduling, and other healthcare services.
Healow logo
Healow

Healow

Company Info
Headcount: 51-200
Customers
Verified Customers: 2
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Healow is a patient engagement platform offering online appointment booking, telehealth visits, and secure messaging between patients and healthcare providers. It supports eCheck-In, appointment reminders, health records access, and bill payments, integrating with the EHR to streamline patient-provider interactions. The platform is accessible via a mobile app or web portal, enhancing access to care and health management for patients.
Health Note logo
Health Note

Health Note

Company Info
Founded: 2018
Headcount: 11-50
Customers
Verified Customers: 8
Customers Served: Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Health Note is a patient engagement product that automates the pre-visit process by sending patients an SMS link to an AI-driven chatbot that collects and structures relevant health data, which is then integrated directly into the EHR. Health Note supports various specialties and includes features like automated appointment reminders, payment collection, and insurance verification.
ImagineEngagement logo
Imagine Software

ImagineEngagement

Company Info
Founded: 2000
Customers
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, SOC 2 Type 1
ImagineEngagement is a patient communication platform that leverages artificial intelligence to personalize and streamline patient interactions, with a focus on improving the financial experience and cash flow for healthcare providers. The platform customizes payment cycles based on patient preferences and financial history, automates follow-up communications through channels like SMS, email, and mail, and integrates with existing billing systems to ensure efficient and accurate processing.
Infermedica logo
Infermedica

Infermedica

Company Info
Founded: 2012
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: SOC 2 Type 1, HIPAA, PCI DSS, GDPR, ISO 27001
Infermedica guides patients through the care journey, from AI-enabled symptom assessment and patient intake, through provider interactions with clinical decision support.
InteliChart logo
InteliChart

InteliChart

Company Info
Founded: 2006
Headcount: 51-200
Customers
Verified Customers: 19
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
InteliChart provides a comprehensive patient engagement platform called Healthy Outcomes, which integrates various tools like patient scheduling, intake, surveys, telehealth, and secure messaging. It supports over 40 EHRs, enabling healthcare organizations to engage patients throughout the pre-visit, visit, and post-visit stages. The platform's key modules include a patient portal, communication tools, and campaign management for adherence and education. It aims to streamline workflows and improve health outcomes by consolidating engagement solutions into a single system.
Klara logo
Klara

Klara

Company Info
Founded: 2013
Headcount: 51-200
Customers
Verified Customers: 7
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Klara is a patient engagement platform that centralizes multiple communication channels, such as text, web chat, and phone, allowing for improved scheduling, provider collaboration, and automated outreach workflows. It offers features like appointment scheduling, form submission, video calls, patient intake, and patient messaging.
Lirio logo
Lirio

Lirio

Company Info
Founded: 2017
Customers
Verified Customers: 3
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
Lirio's platform leverages behavioral science and AI to deliver personalized health interventions aimed at improving patient outcomes. It uses its Precision Nudging approach to tailor content and interventions based on individual health journeys, motivations, and decision-making processes. The platform integrates data from multiple sources, optimizes intervention timing and delivery, and learns from consumer interactions to refine its strategies. Lirio supports omni-channel communication and interoperates with existing health systems.
Loyal logo
Loyal Health

Loyal

Company Info
Founded: 2015
Headcount: 201-500
Customers
Verified Customers: 17
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Loyal Health is a patient engagement platform that includes tools for managing provider and location data, optimizing care search results, facilitating self-scheduling, and enhancing patient engagement through AI-driven chat. Additionally, the platform supports automated appointment reminders, care follow-ups, and patient feedback management
Mend logo
Mend

Mend

Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 15
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Mend is a front-office and telehealth platform that offers features like automated patient payments, HIPAA-compliant virtual visits, digital intake forms, group video conferencing and scheduling, telepsychiatry software, and integration with electronic health records and practice management systems
Mila Health logo
Mila Health

Mila Health

Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 3
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Mila Health offers an AI-powered assistant to support healthcare providers by engaging patients throughout their care journey. It uses behavior change techniques to assist with post-visit, post-discharge, and pre-procedure care. It interacts with patients through SMS, webchat, voice, or video, without requiring additional provider input, thus reducing the communication burden on healthcare providers.
NexHealth logo
NexHealth

NexHealth

Company Info
Founded: 2017
Headcount: 51-200
Customers
Verified Customers: 30
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
NexHealth offers both an EHR integration platform (NexHealth Synchronizer) to enable pulling or pushing data to EHRs, as well as a patient engagement suite built on the Synchronizer that offers scheduling, patient communications, forms, and payments.
OhMD logo
OhMD

OhMD

Company Info
Founded: 2016
Headcount: 51-200
Customers
Verified Customers: 19
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
OhMD is a HIPAA-compliant patient communication platform that enables interactions between healthcare providers and patients through two-way texting and video visits, with integration into EHRs. They additionally offer a conversational chat solution for patient-scheduling and other digital front door workflows.
OpenDoctor logo
OpenDoctor

OpenDoctor

Company Info
Founded: 2012
Headcount: 11-50
Customers
Verified Customers: 9
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
OpenDoctor is an online scheduling and patient engagement solution that provides tools for booking appointments, patient intake, eligibility checking, and patient payments.
Company Info
Founded: 2015
Headcount: 11-50
Customers
Verified Customers: 3
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Orbita Access Navigation is a digital front door solution with three modules: Welcome Hub, Connection Hub, and Patient Self-Scheduling. The Welcome Hub provides introductory information, chatbot-enabled symptom checking, and live agent access. The Connection Hub helps patients find providers, care locations, and schedule appointments. Patient Self-scheduling allows patients to search for availability, book, and manage appointments, while also receiving reminders via text or email.
Company Info
Founded: 2015
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Orbita Care Navigation assists patients through their healthcare journey with features like patient intake automation, capturing financial information, pre-procedure preparation, and post-visit follow-up. It integrates with EMR, CRM, and scheduling systems, ensures timely completion of patient tasks, supports educational content delivery, and enables digital communication for follow-ups.
Pager Health logo
Pager Health

Pager Health

Company Info
Founded: 2014
Headcount: 51-200
Customers
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Pager Health is a virtual care platform that brings together care and service teams, allowing for unified communication with consumers. It offers a cloud-based Command Center that supports chat, voice, and video interactions to assist members in making health and benefits decisions.
PatientPop logo
PatientPop

PatientPop

Company Info
Founded: 2014
Headcount: 501-1000
Customers
Verified Customers: 11
Customers Served: Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA, ONC Health IT (2015 Edition)
PatientPop is a digital healthcare marketing and management platform that offers a suite of tools including SEO, online appointment booking, digital registration, patient communication, and web presence management.
Pear Suite logo
Pear Suite

Pear Suite

Company Info
Founded: 2021
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Risk-Bearing Providers, Hospital / Health System, Ambulatory Practice, Digital Health Provider, Health Plan
Product Overview
Security and Compliance Certifications: HIPAA
Pear Suite is a patient engagement and care navigation platform that empowers community health workers and other professionals to tackle social determinants of health. It offers features like AI-powered scripts for enhanced data collection, automated outreach, resource links, and care journey support.
Pingoo logo
Pingoo.AI

Pingoo

Company Info
Founded: 2020
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Pingoo is a chat-based AI health companion focused on patient education that answers medical questions and provides personalized health education content.
Plus Oscar logo
+Oscar

Plus Oscar

Company Info
Founded: 2012
Headcount: 1001-5000
Customers
Customers Served: Health Plan, Risk-Bearing Providers, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA
+Oscar is a platform developed by Oscar Health to enhance healthcare efficiency and engagement. It offers a comprehensive technology stack and health plan infrastructure, helping healthcare organizations reduce costs, improve member retention, and enhance patient care. Key features include member engagement tools, data collection and intervention triggers, care routing, and automated workflows. The platform supports bi-directional integrations with electronic medical records and provides customizable workflows for value-based care management.
Relatient logo
Relatient

Relatient

Company Info
Founded: 2012
Headcount: 201-500
Customers
Verified Customers: 9
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Relatient combines online self-scheduling, real-time chat, digital registration, personalized communication, and mobile billing to improve healthcare accessibility and patient experience.
Rhinogram logo
Rhinogram

Rhinogram

Company Info
Founded: 2015
Headcount: 11-50
Customers
Verified Customers: 7
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Rhinogram is a patient engagement and telehealth platform that facilitates HIPAA-compliant communication between providers and patients through text messaging, live video consults, patient intake, and social media integration. It also offers features like patient payments, as well as smart routing for patient messages, depending on timing and other parameters.
SpinSci logo
SpinSci Technologies

SpinSci

Company Info
Founded: 2005
Headcount: 51-200
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
SpinSci offers AI-enhanced patient engagement solutions that integrate with electronic health records (EHRs) and customer relationship management (CRM) systems to improve communication between patients and healthcare providers. Their suite includes Patient Engage, which allows patients to manage appointments and billing through self-service channels like voice, text, or chat; Patient Assist, providing contact center agents with a comprehensive view of patient records to facilitate efficient triage and support; Patient Notify, delivering real-time notifications for appointments and prescriptions; and Patient Comply, ensuring secure and compliant payment transactions by automating the handling of sensitive information.
Steer logo
Steer Health

Steer

Company Info
Founded: 2021
Headcount: 11-50
Customers
Verified Customers: 7
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Steer Health is a digital front door solution with features including patient acquisition, AI-powered scheduling, registration and patient intake, referral management, and automated post-visit follow-ups. The platform also includes a conversational AI chatbot to assist with patient interactions across the patient journey. Additionally, Steer Health supports telemedicine, digital payments, and personalized patient communication, integrating seamlessly with existing EHR systems to optimize workflow efficiency and boost revenue for healthcare providers
TeleVox logo
West Technology Group

TeleVox

Company Info
Headcount: 1001-5000
Customers
Verified Customers: 20
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HITRUST R2, HIPAA
TeleVox is a provider of omnichannel digital patient relationship management solutions designed to enhance patient engagement and streamline communication across various healthcare settings. Their platform integrates seamlessly with major EHR systems. Key features include appointment reminders, self-scheduling, post-visit follow-ups, and patient education, all aimed at reducing no-shows and improving care outcomes. TeleVox's solutions are widely used in hospitals, health systems, and physician practices to enhance operational efficiency and patient satisfaction.
TigerConnect logo
TigerConnect

TigerConnect

Company Info
Founded: 2010
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
TigerConnect offers secure, HIPAA-compliant communication solutions for healthcare organizations, aiming to improve clinical workflows and patient outcomes. Their platform includes secure messaging, video, and voice communication, along with on-call scheduling and clinical collaboration tools. TigerConnect integrates with various EHR systems, enhancing care team coordination and reducing response times. The platform supports healthcare providers in hospitals, clinics, and home health settings by ensuring timely, accurate communication across care teams
Updox logo
Updox

Updox

Company Info
Founded: 2009
Headcount: 51-200
Customers
Verified Customers: 10
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, PCI DSS
Updox is a CRM and patient engagement tool offering scheduling, secure messaging, telehealth, virtual consults, electronic fax, and patient portals.
Upfront logo
Upfront

Upfront

Company Info
Founded: 2015
Headcount: 11-50
Customers
Verified Customers: 16
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA
Upfront Healthcare is a patient engagement platform that offers personalized microsites for patient guidance, interoperability with EHR systems for scheduling, and bidirectional messaging for provider-patient interactions.
Ushur logo
Ushur

Ushur

Company Info
Founded: 2014
Headcount: 201-500
Customers
Verified Customers: 5
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA
Ushur provides AI-powered customer experience solutions for healthcare organizations. The platform includes pre-built solutions like UshurX, which focuses on improving patient engagement and operational efficiency. Key features include automated medication adherence support, proactive communication for Medicaid and Medicare plan quality, and patient onboarding. Ushur's no-code platform allows rapid deployment of secure, HIPAA-compliant digital experiences across multiple channels like SMS, email, and chatbots.
Vivid Health logo
Vivid Health

Vivid Health

Company Info
Founded: 2022
Headcount: 1-10
Customers
Verified Customers: 1
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Vivid Health offers AI-driven solutions for post-acute and home care management, focusing on improving documentation efficiency and patient engagement. Key features include pre-visit care plan completion, automated patient follow-ups, and integration with various clinical assessments (e.g., OASIS, Form 485, SNF PPS). The platform also supports longitudinal care by automating care plan development and scaling engagement with at-risk populations. It is designed to streamline workflows, reduce administrative burdens, and enhance personalized care across multiple chronic conditions and specialties.
Wendi logo
Wendi

Wendi

Company Info
Founded: 2017
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Wendi is an AI-powered digital assistant for patient engagement from initial contact through scheduling and eligibility checking.
Willowglade Technologies logo
Willowglade Technologies

Willowglade Technologies

Company Info
Founded: 2013
Headcount: 1-10
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: ONC Health IT (2015 Edition)
Willowglade Technologies offers the Unified Digital Patient Experience™ platform, which consolidates various aspects of the patient journey into a single, user-friendly solution. This platform includes features such as itinerary reminders, messaging, Smart e-Forms, electronic Patient-Reported Outcomes (ePROs), telephone triage, and telehealth capabilities.